Lockton is the world’s largest privately held, independent insurance broker, providing insurance, risk management, employee benefits and retirement services. In addition to its Kansas City, Missouri headquarters, Lockton operates more than 95+ locations across 27 countries. Energy, innovation, and deep expertise fuel Lockton’s efforts to solve problems and achieve real results.
We were using a different publishing provider before we signed on with DCatalog, but their solution was a yacht when what we needed was a speedboat. The price point and customer service were not meeting our expectations, so we started looking for a new digital publishing provider. We needed an enhanced, feature-loaded solution that provided us with more creative control and immediate access to the platform so we could make changes as needed.
On our first call with the DCatalog team, there was an instant connection with the sales rep. It was kismet.
With our previous solution, we had drastically decreased the documents we were sharing in a digital format because the solution wasn’t working the way we needed it to. We were looking to increase use and provide better access for clients, so they could see all relevant documents in one central location.
DCatalog is a dependable, powerful platform that allows us to upload our documents quickly. The admin portal gives us control to design, update, and do the creative work on our own. With the DCatalog platform, we have the ability to add a lot of bells and whistles to the content, such as videos, sound files, bookmarks, links, and more. The platform is very user-friendly and intuitive for the end-user, which made it easy to implement with a number of our Lockton teams.
Discovering the archive feature got us super excited. We were able to store a lot of our past content in one location to allow users to quickly browse and reference related documents. The auto-archive feature enables us to combine multiple related documents per URL. Our users have quick access to the archive at the click of a button. They can filter the library by name for easy access to the content.
We can’t emphasize how great the DCatalog support team has been throughout our working relationship—our team values being able to call or email DCatalog, knowing that their team will quickly help us.